All Manuals can be returned for a full refund within 7 days from when the customer receives the product. Customer satisfaction is guarenteed
All manuals are delivered digitally over e-mail within 24 hours. If you have paid the extra $30 upon checkout to have a DVD/Book shipped to you. It will be shipped through New York Post the following business day after purchase.
General Statement of Principles
As described in detail below, any information we gather at this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
Our servers (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.
Personal Information Collected - Order Forms
With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service. We do not store any type of credit card information.